Where customer voice turns into product action.
Aggregating reviews, support tickets, and community logs into a unified AI interface that categorizes sentiment, builds roadmaps, and automates workflows instantly.
No credit card required. Cancel anytime.
Sarah Jenkins (Enterprise Administrator)
“The new dashboard filters are loading too slowly, it takes about 10 seconds to refresh the team logs. We need this fixed ASAP as it blocks our reporting.”
Classification: Issue Auto-Routing
Powering workflow intelligence for fast-growing companies
Built to manage, classify, and automate customer logs
Consolidate support tickets, community insights, and application errors into a clean workflow dashboard optimized for quick prioritization and automation.
Consolidated Omni-Inbox
Connect email, Intercom, App Store, Discord, and Zendesk. View every client query, suggestion, and bug report in one performant table.
AI Sentiment Analysis
Every ticket is scored by sentiment intensity. Identify customer friction zones, spikes in complaints, or users looking to upgrade instantly.
Actionable Workflows
Set automation rules. Turn critical server complaints into Jira tickets automatically, assign owners, and send Slack notifications in real-time.
Keep your entire product development cycle in sync.
Loop continuously monitors integration feeds. When users experience bugs, the dev team receives alerts with full debug contexts, tickets, and traces.
99.4% AI Accuracy
Our LLM classifications match human labeling precision, routing logs to developers correctly without noise.
SOC-2 Type II Certified
We guarantee industry-grade compliance. Your customers' private data is strictly encrypted at rest and in transit.
Complete Developer API Toolkit
Connect Loop directly into your proprietary internal backends with our lightweight SDKs or send raw custom payloads using our secure Webhook endpoints.
Simple, transparent pricing tiers
Start with our free plan or upgrade to accelerate your customer insights with automated triggers and Slack integrations.
Starter
For side projects and testing
- Up to 150 customer logs / mo
- Standard AI sentiment score
- Discord and Webhook integrations
- Automations & issue routing
Pro
For fast-growing product teams
- Unlimited feed connections
- Up to 5,000 customer logs / mo
- Advanced AI sentiment categories
- Jira & Slack automation routes
- Weekly email summary reports
Enterprise
For operations scaling up
- Custom volume allocations
- Dedicated secure LLM instance
- Custom integrations with CRM/Helpdesk
- SLA Response guarantee (4 hours)
- Dedicated accounts representative
Loved by customer-driven founders
See how modern product managers and engineers use Loop to translate logs into tasks.
Marcus Davies
CTO, CloudScale
“Before Loop, sorting bug reports from Zendesk was a full-time task. Now the AI categorizes and templates Jira bugs automatically. Our dev speed increased by 30%.”
Tanya Lopez
Head of Support, DevKit
“The real-time sentiment alerts let us know immediately when a billing API issue affected checkout. We resolved the bug before a massive wave of tickets could hit us.”
James Hunt
Product Lead, WebFlow Pro
“Loop matches community inquiries on Discord with ticketing workflows. We can instantly trace requests for specific features, giving us clear insights on what to build next.”
Got Questions? We have answers.
Loop integrates natively with Slack, Discord, Zendesk, the App Store, and other common channels to pull transcripts, reviews, and tickets in real-time.
Yes! You can configure custom rules, auto-reply flows, and issue trackers (like Jira or Linear) based on the categorized sentiment and keywords detected by our AI.
Absolutely. Loop is SOC-2 compliant and encrypts all customer logs. We never use your customer data to train external public models.
Yes! We offer a 14-day free trial on the Pro tier. You can sign up without a credit card and cancel anytime.
Unlock the power of your customer voice
Consolidate streams, score sentiments, and automate key engineering tickets within minutes. Free 14-day trial, cancel anytime.